I was helped by Layann Haidous and she made the experience awesome. 10 out of 10. She helped with me making my decision with getting a q60 redsport and made the process painless.Also on 11/13. I went to the service department and rob kelly talked to me about what needed to be done. He is informative and his customer service is awesome.
Robert is knowledgeable and experienced adviser; resolved my battery issue while INFINITI of Ann Arbor were deceptive and dropped a ball.
Service excellent and Aimee zadina she helpful thank you guys for everything
Robert is a good service guy for my truck QX-60. He help me find the issue I was having with my truck bad gas ⛽️
Layann Hadous!!! Layann Hadous! Layann Hadous!! She is a phenomenal salesperson! She is humble, professional, determined, honest, knowledgeable, assuring, and effective! I left Suburban Infinity of Novi on Wednesday in tears. My initial shopping experience was going so well until they ran my credit. I was so disappointed and felt uneasy because I needed transportation. Layann assured me, before I left, that she would be working throughout the night to get me into a nice vehicle. Well, around 10am Thursday, Layann called me with awesome news. Not only did she get me approved, but she got me approved for a ...
I don't give 5 stars,but the dealership was nice and clean the service advisors respectable and friendly my car is 2002 ,but they treated it like is was a 2020 car.
Layann is very professional, knowledgable and works hard for her customers. She made our experience at INFINITI very easy and pleasant. She is a top notch salesperson and we highly recommend her and the dealership.
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