My AC went out only QX60 and its 90 degrees and humid. I pulled in to service after work without an appointment and left with a loaner. Thank you to Jacob for being so understanding and accomodating. I really was not expecting that level of service. 5 star service with a smile!
Jean was a great Salesman, he made me feelConfident about buying an INFINITI and he worked hard to get me exactly what I wanted at the price I wanted to pay I visited 4 other car dealers before I called r to INFINITI and honestly his hospitality is one of the main reasons I decided to go with INFINITI!!! I am in love with my new truck, they even gave me s gift when I picked up my car !!! Thank you Suburban INFINITI for easing the stress related to buying a new car
I had the pleasure of working with Tom and Ken in the pre-owned sales department. I recommend them both. They were very helpful in finding the specific car I was looking for while making the administrative process involving the turn in of my lease very, very painless. Overall, I was extremely happy with the process and purchase of my car from them.
I was traveling with a newly purchased QX80 that was "pre-certified" but got a change oil light. Robert looked up the service quickly and let me know that the oil change was done three weeks prior but maybe they did not change the computer on the car. I decided to get the change anyway. I needed to get it done quickly as I have traveled an hour from where I was staying to get the oil change done.Debbie checked me in and ensured the car was taken back quickly and talked directly with the service technician explaining the urgency.I was in and out in less then 45 minutes with no appt. Thanks to Debbie and Robert for the excellent service!!
Improved service overall. Car was washed and tires detailed(not previously done)..keep up the improvements...
Good service I enjoy my vehicle very much they stop making QX70s so I bought so I purchase the one I have I wish they would have continued to make and model that I have
Jacob and his team did a fantastic job in making sure my vehicle was in perfect condition for my upcoming vacation.Thank you Jacob for being so very helpful and accommodating.
My new car purchase experience was the easiest I have ever experienced. John G. was very responsive to my online inquiry and provided a very quick and competitive offer. Jean L. and Mari closed the deal very quickly once I arrived at the dealership. Our Q50 is amazing so far and will definitely be going back to the dealership for future vehicle needs.
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